We want to give you complete satisfaction.

That’s why we are happy to offer you our watertight guarantee on all our products.

If for any reason, you are not 100% satisfied with your product, provided that it has not been worn other than initial fitting, you can return it free of charge for an exchange or immediate refund of the full costs of the product.

Please note that we do not refund your initial postage and packaging costs.

Finding your size and fitting is not always easy by mail order.

We offer a free returns service (UK only), via Royal Mail, enabling you to select the correct fitting shoe, no matter how long it takes, with no further postage costs to yourself.

Please note that if you decide to return shoes via another service we cannot refund the charges incurred.